Due to hygiene and safety regulations, Dubai Vapery does not accept returns or exchanges on opened or used vaping products. If you receive a defective or incorrect item, please contact us within 48 hours of delivery with your order number, photos/videos, and proof of purchase for resolution.

Refunds

Refunds are only issued for unopened, unused products in their original packaging, subject to approval. Approved refunds will be processed within 5-7 business days to your original payment method. Shipping fees are non-refundable.

Damaged or Wrong Items?

If your order arrives damaged or incorrect, email us immediately at vaperyd@gmail.com with:

  • Order number

  • Photos/videos of the issue

  • A brief description

We’ll resolve it ASAP!

Contact Us

For any questions, reach us at:
📧 vaperyd@gmail.com
📞 +971 58 506 5080

Note: Dubai Vapery reserves the right to update this policy without prior notice.